TL TechLadder .ai

Every customer conversation. On autopilot, under supervision.

Voice AI that speaks like a human. Live supervisors that watch every call. Workflows that follow up.

Try Voice · No phone number needed Agent ready R Riya · Support Agent English / हिन्दी · picks up in ~2s < 400ms latency 120K+ calls / hr SOC 2 · ISO 27001 · HIPAA Live Supervisor · CALL-8846 1:40 ratio C Customer Hi, I'd like to know about my refund status for order #8846. AI AI Agent Sure! Let me check that for you. Your refund for order #8846 has been processed. AI AI Agent The refund should reflect within 5-7 business days. Recording 02:34 Sentiment: Neutral Latency: 320ms
01 The Platform

AI answers. Humans supervise. Workflows follow up.

Three products, one platform. Voice handles the calls. Supervise catches mistakes in real-time. Orchestrate chases every dropped thread across channels.

Voice

AI agents that handle inbound and outbound calls with human-like fluency. Run campaigns from a kanban, at scale.

Response latency < 400ms

Supervise

Live monitoring wall with hallucination detection, whisper coaching, and instant takeover — across all concurrent calls.

Supervisor ratio 1:40

Orchestrate

Event-driven workflows that chase failed calls via WhatsApp, SMS, and email. Cart recovery, appointment follow-ups, lead nurture.

Events processed 18M+
02 Voice

Campaigns on a kanban. Truth in charts.

Run 10K calls a day from a workspace your ops team already knows. No weird UIs — just queues, cards, and real-time analytics.

CAMPAIGN MANAGER 3 active batches Queued 2,341 B-2201 Waiting EMI Reminder Batch 1,200 leads B-2202 Scheduled 2pm Policy Renewal Q3 1,141 leads Dialing 145 / 9,846 B-2198 In progress Cart Recovery – Flipkart 145 active B-2199 Throttled Appointment Confirms 9,701 remaining Completed 8,412 B-2195 96% reached Lead Nurture Wave 6 4,200 calls B-2196 Done Onboarding Calls 4,212 calls WHEN PEOPLE PICK UP Today Peak window 09:00 – 12:00 Avg pickup 88% 06:00 08:00 10:00 12:00 14:00 16:00 18:00

"We don't blast at 9am and pray. Orchestrate dials in the exact window your customers actually pick up."

03 Supervise

Deploy to prod without the anxiety.

One supervisor monitors 40 concurrent calls. Hallucinations get caught. Whisper coaching happens live. No call goes unsupervised.

LIVE WALL 6 active calls Supervisor: Anjali D. 1:40 ratio CALL-8841 1:42 Priya M. Insurance renewal positive CALL-8842 3:18 Rahul K. EMI payment neutral CALL-8843 0:54 Anita S. Appointment booking positive CALL-8844 2:06 Vikram P. Refund query negative Flagged CALL-8845 1:23 Neha R. Cart recovery positive CALL-8846 4:12 Suresh T. Policy clarification neutral Whisper active Live Transcript Agent: Let me check your policy details... Customer: Sure, it's policy #TL-4421. CALL HISTORY Last 30 minutes CALL-8839 Deepak G. Completed 2:45 Hung by: Agent 3 pulses (90s) 10:14 AM CALL-8838 Meera J. Failed 0:18 Hung by: User 1 pulse (30s) 10:11 AM CALL-8837 Raj P. Completed 4:02 Hung by: Agent 9 pulses (270s) 10:08 AM CALL-8836 Kavita N. Failed 0:06 Hung by: System 1 pulse (30s) 10:05 AM CALL OUTCOMES 40.3% Completed Completed 40.3% Failed 59.7%

"Most vendors show you the 40%. We show you the whole donut — including the calls that went sideways — and Orchestrate chases the other 60% via WhatsApp and SMS."

04 Orchestrate

Move customers from cart to checkout. Automatically.

Event-driven workflows that combine voice, WhatsApp, SMS, and email into revenue-recovering ladders.

6 nodes 6 edges Cost: ₹402 Revenue: +8% AOV
05 Enterprise & Security

Full control for Owners. Granular access for Members.

Role-based access control, 30-second pulse billing, and credit tracking — everything your ops team needs to sleep at night.

ROLE-BASED ACCESS CONTROL Owner Member Create & edit agents Deploy to production View call recordings Manage billing & credits Delete agents Invite team members Access API keys View analytics dashboard Export call data Configure webhooks CREDIT BALANCE This cycle 53% Used 23,631.00 Credits remaining Usage breakdown 53% used Voice calls 18,420 WhatsApp 4,890 SMS 3,320 Platform fee 3,369 Billed in 30-second pulses

"Billed in 30-second pulses. You never pay for airtime that didn't happen. Secure RBAC ensures nothing sits between your billing and your interns."

06 Pricing

Per-minute pricing. Volume discounts built in.

You pay only for talk-minutes across voice, WhatsApp and web. Volume rates kick in automatically as you scale.

Growth ₹6 / min

For clinics and small teams getting started with AI automation.

  • Up to 50K minutes / month
  • 1 concurrent call
  • Standard voices
  • Email support
Start with Growth
Most teams pick this Scale ₹4 / min

For growing hospitals handling high inbound and outbound volume.

  • Up to 200K minutes / month
  • 5 concurrent calls
  • Premium custom voices
  • Priority chat support
Get Scale plan
Enterprise Custom per-minute + platform

For regulated industries running national-scale call volumes.

  • Unlimited minutes · dedicated capacity
  • On-prem or VPC deployment
  • Custom voice + language training
  • SOC 2 · ISO 27001 · DPDP · HIPAA
  • Named CSM · 15 min incident SLA
Contact sales
SOC 2 Type II ISO 27001 DPDP HIPAA Minutes calculator

Estimate what you'll spend at 40,000 min / mo

2K 50K 200K 400K Recommended Growth plan Effective rate ₹6/min Est. monthly ₹2,40,000 Get a firm quote
07 Founders

Built by people who've shipped voice at scale.

Two founders, one conviction: enterprise voice AI should work on real calls, in real accents, on day one.

Akshat Mittal Akshat Mittal Founder & CEO

Ex-Chief Product Officer at VLCC. 13+ years building products from 0 to 1 to 100, across businesses in 10 countries. Expertise in Product, Tech & AI-led Transformation

LinkedIn →
Arpan Shukla Arpan Shukla CO-FOUNDER

Ex-Paytm | Gojek (China & Indonesia Stints). Ran $200M+ P&Ls; Scaled to millions of MAU. Expertise in GTM, Supply Chain & Ops

LinkedIn →
08 FAQ

Frequently asked questions.

Absolutely. Voice works as a standalone product — you get AI agents, campaign management, and analytics out of the box. Supervise and Orchestrate are optional add-ons you can enable anytime as your call volumes grow.

Book a demo · Live in days

Get started now.
Live in days, not months.

Response latency < 400ms Languages 20+ Scale 120K+ / hr Go-live Days, not months

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Voice AI, built for the real world with love from India. Gurugram, Harayana, India

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